Terms of Service
Welcome to Qavi Tech. By accessing or using our services, you agree to comply with these Terms of Service. These terms govern your use of our website, consulting services, software, and other offerings.
Introduction
These Terms of Service (“Terms”) outline the rights, obligations, and responsibilities of all users and clients interacting with Qavi Tech. Please read carefully before using our services.
Acceptance of Terms
By accessing our website or engaging with Qavi Tech services, you agree to these Terms, our Privacy Policy, and any additional policies or guidelines published on the site. If you do not agree, you should not use our services.
Services
Qavi Tech provides consulting, implementation, support, and managed services for Elastic Stack, Wazuh, Solr, Sphinx, and custom search solutions.
- Services may be modified, upgraded, or suspended at our discretion.
- We aim to deliver high-quality professional services, but outcomes depend on client-provided information and collaboration.
User Responsibilities
- Provide accurate and current information.
- Maintain confidentiality of account credentials.
- Respect applicable laws, regulations, and third-party rights.
- Avoid misuse, abuse, or unauthorized access to services.
Intellectual Property
All content, software, logos, and materials provided by Qavi Tech are owned or licensed by Qavi Tech.
- Users may not reproduce, distribute, or create derivative works without explicit permission.
- Client data remains owned by the client; Qavi Tech uses it only for service delivery.
Payment & Billing
- Services are billed according to the agreed-upon plan or contract.
- Fees are non-refundable unless explicitly stated.
- Qavi Tech may adjust pricing, with prior notice for ongoing clients.
Limitation of Liability
- Qavi Tech is not liable for indirect, incidental, or consequential damages arising from use or inability to use services.
- Our total liability does not exceed the fees paid by the client for the specific service in question.
Termination
- Qavi Tech may suspend or terminate accounts for violations of Terms, legal obligations, or inactivity.
- Clients may terminate services per contract agreements.
- Upon termination, access to data or services may be removed, subject to retention policies.
Privacy & Data Protection
- Your data is handled according to our Privacy Policy.
- We implement security measures to protect user and client data.
- Users are responsible for securely managing their credentials.
Governing Law
These Terms are governed by the laws of the United States and the state of Texas, without regard to conflict-of-law principles.
- Disputes will be resolved through arbitration or as required by applicable law.
Changes to Terms
Qavi Tech may update these Terms at any time.
- Updated Terms are posted on this page with an effective date.
- Continued use of services after updates constitutes acceptance.
Contact Us
For questions about Terms of Service, contact:
- Email: [email protected]
- Phone: +1 737 328 6762
- Address: 1047 Keswick Drive, Allen, Texas 75002, USA