Automating Meeting Transcriptions  and Note-Taking for a UAE-Based Client

Project Year

2022

Industry

Software Development

Execution Overview

A UAE-based client sought to develop a proof of concept (POC) for an AI-powered meeting assistant capable of recording online meetings, generating full transcriptions, and creating structured meeting notes. The goal was to build a cost-effective solution that did not rely on paid or official recording methods, such as Google Meet’s built-in recorder.

Client Problem:

Challenges in Meeting Recording and Transcription

The client required an automated solution to accurately capture meeting discussions and generate notes without manual intervention. However, existing solutions presented several obstacles:

01

Recording Restrictions:

Official recording features were limited, necessitating alternative approaches.

02

Automated Participation:

The system needed to autonomously join meetings audio from both the system and participants.

03

Transcription Accuracy:

Existing transcription services struggled with multiple languages, particularly Arabic.

04

Seamless Integration:

 The client required an easy-to-use API for managing recording and transcription.

Challenges

Identifying a Reliable Recording Method:

 An alternative to built-in recording features was necessary.

Automating Meeting Participation

  A bot needed to join meetings automatically and capture audio.

Ensuring High-Quality Transcription:

The solution had to deliver accurate transcriptions in both English and Arabic.

Handling File Conversion

Many transcription tools required MP3 input, while recordings were in video format.

Scalability & Integration:

The system needed to be scalable and integrate with tools like Google Calendar.

Solution Approach

To address these challenges, we implemented Recall.ai for automated meeting participation and Intella for precise Arabic transcription.

Bot Integration

A bot was configured to join meetings with minimal manual intervention.

Automated Recording:

The bot captured both microphone and system audio without notifying participants.

Access & Permissions:

Participants received prompts to allow or deny the bot’s entry, ensuring compliance with security protocols.

Recording Delivery

The recorded file was emailed to the user once the meeting ended.

Transcription Pipeline Development

File Conversion: Since transcription tools required audio input, an API was developed to convert video recordings into MP3 format.

Transcription Processing: Built-in Recall.ai integrations with Azure/AWS but proved unreliable. Alternative transcription tools were evaluated.

Arabic Transcription & Diarization: Intella’s API was integrated to provide accurate Arabic transcriptions with speaker identification.

Expanding the Solution for Full-Scale Product Development

Integration with Google Calendar

Automated scheduling and recording triggers were added.

Improved Diarization:

Azure’s diarization service was integrated for better speaker differentiation.

Scalability & Optimization:

The solution was refined to support multiple concurrent meetings.

Key Features

Benefits Provided

Conclusion & Future Enhancements

By leveraging Recall.ai and Intella, we successfully developed a POC that addressed the client’s needs. The project evolved into a full-fledged product with enhanced integration and scalability.

Future Enhancements

AI-Powered Summarization:

 Implementing NLP models for automatic meeting summaries.

Real-Time Transcription:

Enhancing latency to provide live captions during meetings.

Enterprise Security & Compliance:

Strengthening data privacy features for enterprise adoption.

This case study highlights how AI-driven solutions can streamline meeting workflows and enhance productivity for businesses operating in multilingual environments.