Reward The World
Reward The World™ is a leading provider of sophisticated rewards and incentives solutions, offering millions of instant, 24/7 rewards at the click of a button. Their platform caters to various objectives, including collecting first-party data, enhancing sales conversions, rewarding customer loyalty, and recognizing the contributions of employees, panelists, donors, and distribution partners.
Building Success
Our Journey with Reward The World™
Our partnership with Reward The World™ began with the successful implementation of Sphinx, a critical tool integral to their operations. Impressed by our precision and efficiency in executing this initial project, Reward The World™ re-engaged our services for the development of a pivotal component within their broader platform. Consistently delivering exceptional results and exceeding expectations, we have since been entrusted with the full-scale development and ongoing maintenance of their comprehensive rewards and incentives solution.
Our Role
End-to-End Development
We have spearheaded the complete development of Reward The World™’s platform, employing cutting-edge technologies and best practices to create a robust, scalable, and user-friendly system. Our development efforts focus on ensuring seamless performance, security, and adaptability to meet the evolving needs of both the client and their diverse user base.
Rigorous Quality Assurance
QA Team
Testing Platform
Reliable Users
To uphold the highest standards of excellence, our dedicated QA team conducts thorough and systematic testing across all aspects of the platform. This includes functional, performance, and security testing to identify and rectify any issues proactively, ensuring a flawless and reliable user experience.
Comprehensive Client Support
Understanding the importance of continuous support, we provide ongoing assistance to both Reward The World™ and their end-users. Our support services encompass prompt issue resolution, regular updates, and enhancements based on user feedback, ensuring sustained satisfaction and optimal platform performance.
Enduring Expertise and
Dynamic Resource Efficiency
Our commitment to excellence is demonstrated through our adept handling of legacy systems and our ability to provide flexible and responsive resource management.
Legacy Code Expertise
One of our key achievements has been working with a legacy codebase built in core PHP. Handling such a system comes with significant complexity, but our team has expertly managed and optimized the code, ensuring smooth performance without disruptions. This demonstrates our ability to work with older systems while still delivering modern solutions.
Resource Provision
Reward The World™ has consistently relied on us to provide skilled resources, whether developers or brilliant QA professionals, as per their project needs. We have been quick to arrange additional resources whenever required, demonstrating our agility and commitment to their success.
Fulfilling Critical Talent Needs for Seamless Project Execution
Our ability to effectively address talent gaps within Reward The World’s globally distributed team highlights our agility and commitment. When their team required additional expertise, whether it was developers or QA professionals, we promptly provided the necessary resources. By bridging these talent gaps, we ensured that critical roles were filled, allowing their projects to progress smoothly without any disruption.
Challenges and Solutions
Throughout our collaboration with Reward The World™, we encountered and successfully navigated several technical challenges that required innovative solutions and meticulous execution.
Transition from Sphinx to Manticore Search
Challenge 1
Initially, the platform utilized Sphinx search, which we had implemented to handle the search functionality. As part of the platform’s evolution, we needed to transition from Sphinx to Manticore Search. The primary challenge was to update the search system without altering the existing structure or disrupting the features that were already in place. The goal was to ensure a seamless upgrade while maintaining full compatibility with the platform’s established architecture.
Solution
We meticulously planned and executed the transition by carefully mapping the existing features to the new search system. By leveraging Manticore’s capabilities, we enhanced search performance while preserving the platform’s structural integrity. Our approach ensured that the transition was smooth, with no impact on the user experience or the platform’s functionality.
Implementing Google Wallet and Apple Wallet
Challenge 2
Another significant challenge arose when we needed to implement Google Wallet and Apple Wallet into the platform. This integration required an upgrade to PHP version 8.0, while the existing system was built on PHP 7.4. The upgrade posed a risk of compatibility issues across the platform, potentially affecting the system’s stability.
Solution
We approached this challenge by conducting a thorough assessment of the platform’s codebase to identify potential compatibility issues. By methodically upgrading the PHP version, we were able to resolve the dependency issues without disrupting the existing system. Our careful testing and validation processes ensured that the integration of Google Wallet and Apple Wallet was successful, allowing Reward The World™ to offer these new features without compromising the platform’s reliability.
Strategic Partnership and Ongoing Success
Our successful collaboration with Reward The World™ has not only met the project’s technical and strategic goals but has also fostered a deep sense of trust and partnership.
Our consistent delivery of high-quality development, rigorous QA, and reliable client support have positioned us as a trusted partner for Reward The World™. They now rely on our expertise not only for ongoing maintenance but also for strategic guidance in enhancing their platform.
When new enhancements or features are being considered, Reward The World™ actively involves us in the planning and decision-making process. This collaborative approach allows us to contribute our insights and ensure that each enhancement aligns with the overall system architecture and business objectives. Our role has evolved from just being developers to becoming integral partners in their continued success.
